Microsoft is named a Leader in 2023 Gartner® Magic Quadrant™ for B2B Marketing Automation Platform
Note: As announced at Microsoft Inspire 2023, as of September 1, 2023, Microsoft Dynamics 365 Marketing and Microsoft Dynamics 365...
top of page
The Best Practices Blog
Sep 13, 20235 min read
IDC shares how generative AI transforms business processes within marketing, sales, and service
This post is authored by Gerry Murray, Marketing and Sales Technology Research Director, IDC; and coauthored by Carlena Neely, Product...
20
Sep 12, 20232 min read
Introducing the New Dynamics 365 Community – A Catalyst for Collaboration and Innovation
Microsoft is delighted to announce that the new Dynamics 365 Community is now live, marking a significant milestone in our journey of...
00
Sep 6, 20234 min read
AI at your service with Copilot in Microsoft Dynamics 365 Field Service
This post was co-authored by Michael Mendoza, Director of Service Transformation, Hitachi Solutions. The era of AI is here, and it’s...
00
Sep 5, 20234 min read
Now generally available: The new Microsoft Dynamics 365 Customer Insights
Marketing Copilot At Microsoft Inspire 2023, we announced that we are bringing together Microsoft Dynamics 365 Marketing and Microsoft...
00
Jan 11, 20234 min read
Transform retail customer experiences with the Microsoft Customer Experience Platform
National Retail Federation (NRF) 2023: Retail’s Big Show is here, and thousands of people are joining together in New York City to...
50
Dec 23, 20225 min read
Microsoft and Futurum research: Discover insights to create experiences that customers love
90 percent of companies say their existing systems for tracking customer journeys need improvement. In today’s customer-centric world,...
20
Dec 7, 20226 min read
Essential ways Dynamics 365 and Power Platform help you do more with less
It’s a simple truth of business: economic growth is cyclical. As companies across industries navigate a period of uncertainty,...
10
bottom of page